Subscriptions
Monthly subscription payments should be cancellable through the Stripe customer portal once billing is live.
Refund Policy
A clear refund policy keeps billing conversations calm.
Hosting add-ons
Hosting, domain, and infrastructure costs may be non-refundable after resources are provisioned.
Beta support
For early beta users, handle refund requests manually until the support inbox and Stripe portal are fully connected.
Production note
Publish the final refund window and exception policy before charging public customers.